Mastering Relativity: A Practical Guide to eDiscovery Success
Relativity is widely recognized as a comprehensive platform for managing complex eDiscovery workflows. Built to handle large data volumes, it supports legal teams through ingestion, review, analysis, and production. This guide offers practical, human-centered advice on using Relativity effectively, from initial data intake to final deliverables. Whether you are facing a corporate investigation, civil litigation, or regulatory inquiry, understanding how Relativity fits your process can save time, reduce risk, and improve outcomes.
Why Relativity matters in modern eDiscovery
Relativity combines data processing, powerful search capabilities, and review tooling in a single environment. The platform helps teams:
- Consolidate documents from diverse sources, including email, shared drives, and cloud repositories.
- Identify patterns and clusters of related documents without manual triage.
- Apply consistent review workflows, including privilege checks, redaction, and production readiness.
- Maintain a clear audit trail for compliance and governance.
When used thoughtfully, Relativity lowers the cost of discovery while preserving defensible processes and defensibility controls. It is important to design a workflow that fits your matter goals and team structure rather than simply trying to replicate paper-based methods in a new tool.
Ingest and processing: turning raw data into usable material
Effective ingestion is the foundation of a successful Relativity project. Start with a matter-level plan that confirms data sources, custodians, and relevant date ranges. In Relativity, you can:
- Capture data from emails, documents, spreadsheets, and other file types with robust metadata extraction.
- Run deduplication and near-duplicate detection to minimize redundancy and focus on unique content.
- Apply OCR and language detection where needed, so non-searchable materials become searchable content.
- Preserve original file formats and create indexable versions for efficient searching.
During processing, maintain a clear chain of custody and document any challenges, such as missing metadata or corrupted files. A well-documented ingest plan reduces back-and-forth during review and helps you defend your decisions if questions arise later in the case.
Project structure in Relativity: custodians, matters, and workflows
Relativity uses a matter-centric approach. Organizing data around custodians, dates, and issue tags makes later review more intuitive. Practical steps include:
- Define custodians and data sources early, and map them to the project’s review teams.
- Establish layouts and views that reflect the matter’s workflow, such as legal hold, review, and production stages.
- Implement consistent privilege and redaction workflows to streamline final productions.
With a well-planned structure, reviewers spend less time searching for the right documents and more time analyzing key issues. Relativity’s flexibility supports a wide range of review models, including traditional linear review and AI-assisted approaches.
Searching, filtering, and culling: finding evidence efficiently
One of Relativity’s core strengths is its search and filtering capabilities. A practical approach combines targeted keyword searches with more advanced analytics. Consider these best practices:
- Start with a baseline search that captures known terms, phrases, and relevant concepts. Refine iteratively as you learn from the data.
- Use saved searches and search templates to standardize queries across reviewers.
- Leverage concept search, email threading, and near-duplicate detection to group related documents and reduce redundancy.
- Apply review tags and issue codes early to simplify later filtering and reporting.
Relativity’s search language supports boolean logic, proximity operators, and stemming. While it may take a bit to master, building a library of reusable searches saves time across multiple matters. Remember to document your search rationale and maintain an audit trail of changes to queries.
Review workflows: consistency, accuracy, and efficiency
Relativity provides a suite of tools to structure the attorney and reviewer experience. A balanced workflow might include:
- Tiered review with multiple reviewers for separate issues such as privilege, responsiveness, and privacy.
- Automated tagging and annotation to capture insights without altering the original content.
- Redaction workflows that preserve metadata when appropriate and protect sensitive information.
- Quality control steps, including second-level reviews and random sampling to verify consistency.
Clear assignment of tasks and milestones helps teams stay aligned. In Relativity, you can configure workflows to enforce review statuses, escalate questions, and ensure that critical documents are addressed before production.
Analytics and AI features: accelerating the review with Relativity Analytics
Modern Relativity workflows often incorporate analytics to complement human judgment. Relativity Analytics and related AI-assisted features can help teams scale their efforts without sacrificing rigor. Key capabilities include:
- Clustering and categorization to reveal document groups with similar content or themes.
- Email threading to identify conversation threads and reduce duplicate review effort.
- Near-duplicate detection to minimize redundant work while preserving important variations.
- Predictive coding and other machine-learning approaches that guide reviewers toward high-value documents based on exemplar sets.
When using these tools, maintain transparency about how decisions are made, validate model outputs with human review, and document how training sets are created. The goal is to improve efficiency while maintaining defensibility and accuracy in your conclusions.
Production and export: delivering defensible results
A well-executed production in Relativity requires careful planning and testing. Consider these guidelines:
- Define production sets, formats, and any redactions or exemptions early in the process.
- Run a dry run to verify that produced files, metadata, and privilege logs align with your requirements.
- Provide a clear, repeatable process for exporting materials to opposing counsel or regulators, including chain-of-custody documentation.
- Maintain an auditable trail of decisions, including reasons for redactions or deletions, to support defensibility.
Relativity helps you manage the entire production lifecycle, but collaboration with clients and opposing counsel remains essential to ensure that productions meet both legal standards and practical needs.
Security, governance, and compliance in Relativity
Security is a central concern in any eDiscovery platform. Relativity provides role-based access, permissions, and activity logging to help protect sensitive information. Practical governance tips include:
- Assign roles based on duty rather than titles to limit access to sensitive material.
- Use audit trails and reports to demonstrate who did what, when, and why.
- Regularly review user activity, especially when custodians change or new data sources are added.
- Implement retention policies and documentation standards to support regulatory requirements.
Keeping governance aligned with business needs reduces risk and enhances collaboration across teams, counsel, and clients. Always test security configurations in a staging environment before moving to production.
Best practices for a smooth Relativity implementation
To maximize success with Relativity, consider adopting these practical habits:
- Start with a realistic matter plan, including milestones, roles, and decision points.
- Involve end users early to tailor the workspace to how reviewers actually work.
- Document everything: data sources, processing steps, search rationales, and review decisions.
- Establish a feedback loop between reviewers and project managers to continuously improve the workflow.
- Regularly back up data and verify recovery procedures to prevent data loss.
With thoughtful setup and ongoing governance, Relativity becomes a predictable engine for delivering timely, accurate results in complex matters.
Common pitfalls and how to avoid them
Even experienced teams encounter challenges when adopting Relativity. Watch for these issues and address them early:
- Underestimating data volume or complexity, leading to delayed processing and review bottlenecks.
- Inadequate scoping, which causes scope creep and unmanageable production requests.
- Overreliance on automation without human verification, risking defensibility concerns.
- Insufficient documentation of decisions, searches, or redactions, which weakens the audit trail.
Proactive planning, governance, and ongoing communication are your best defenses against these pitfalls. Relativity thrives when teams balance automation with careful human judgment.
Conclusion: achieving discovery goals with Relativity
Relativity offers a powerful, flexible platform for managing the full lifecycle of eDiscovery. By planning ingestion, organizing data around a clear matter structure, building disciplined review workflows, leveraging analytics responsibly, and enforcing strong security and governance, teams can achieve faster, more defensible results. In the hands of skilled practitioners, Relativity becomes more than a tool—it is a strategic partner in the journey from data to defensible conclusions. As you navigate a matter, keep the focus on collaboration, documentation, and continuous improvement, and Relativity will help you meet the demands of modern eDiscovery with confidence.